According to BBC News, Monarch Airlines ceased trading at 4am today, and its 300,000 future bookings for flights and holidays have been cancelled. This includes the following companies: Monarch Airlines Ltd Monarch Holidays Ltd (ATOL Number 2275) First Aviation Ltd...
Travel advice
Spam ‘InsureandGo’ emails: What to do if you’ve been sent one
A few people have been in touch to say they've received emails claiming to be from us, coming from a number of different email addresses. The emails use our template but are really badly written. These emails haven't come from us - don't click any of the links or open...
What to do if Ryanair’s cancelled your flight
Ryanair has cancelled up to 2,000 flights between today, Monday, and Wednesday, because they mismanaged their pilots' holidays. If your flight's been affected, get in touch with Ryanair and they will let you either apply for a full refund or arrange a replacement...
Hurricane Irma: Here’s how your travel insurance can help
Hurricane Irma has caused devastation across the Caribbean and is now heading towards the US. Here's how your travel insurance can help Delayed departure - We'll pay for each full 12-hour period of delay. Please note that we don't cover arrival delay, only departure...
Terrorist attacks in Spain: What to do if you’re affected
The Foreign, Commonwealth and Development Office (FCDO) says: The British Embassy in Madrid and Consulate General in Barcelona are in contact with local authorities and urgently seeking further information following incidents in the Las Ramblas area of central...
What to do if you’ve been mugged while you’re abroad
If you've been mugged or you've lost or had your money stolen while you're on holiday, here's what you should do: Get medical help if you've been injured If you need any medical attention, call our assistance line on +44 (0)207 748 0060 as soon as possible. Our team...
Attempted coup in Turkey: What to do if you’re affected
On 15th July 2016, there was an attempted military coup in Turkey. If you're currently in Turkey or you're travelling there soon, here's how your travel insurance cover can help: Travel delay - This would be deemed to be civil unrest so the travel disruption travel...
Lowcostholidays liquidation: What to do if you’re affected
On 15 July 2016, it has been confirmed that Lowcostholidays went into liquidation. If you have booked a holiday with Lowcostholidays and need to change the dates of your cover on your policy, due to changing your trip arrangements, we can change this to cover your new...
Brussels explosions: What to do if you’re affected
What to do if you’re affected by the explosions in Brussels on the 22nd March 2016.
Terrorist attack in Istanbul: What to do if you’re affected
On 12th January 2016, the Foreign, Commonwealth and Development Office (FCDO) added advice regarding this incident, but have not advised against travel. This attack resulted in 10 deaths and at least 15 injured, including tourists; however it is not currently thought...