FAQ - Frequently Asked Questions

What hazardous or dangerous activities am I covered for?

Insure and Go covers over 40 hazardous activities, for a full list of what you are covered for click here

Am I covered for any medical conditions whilst pregnant on holiday?

Our travel insurance will cover pregnancy if you are NOT more than 26 weeks’ pregnant at the start of or during your trip (or arrival in your final destination country if you are on a one way trip).

Does InsureandGo travel insurance cover pre existing medical conditions?

If you run through an online quote and are happy with the medical statement and are able to answer no to our 4 medical screening questions then you are covered. If you do answer yes or are a little unsure, don’t worry just give one of our agents a call on 0844 888 1587 to declare you condition.

What is an Excess?

Under most sections of InsureandGo’s travel insurance policy you have to pay the first part of any claim, called an excess. This will apply to each person claiming and to each incident and to each section of the policy which a claim is made under. The amount is shown within the policy wording booklet under each of the sections where it applies.

Can I have a Zero or nil excess travel Insurance policy?

If you pay an extra premium, your policy can include an excess waiver which will reduce all excesses to nil (except for increased medical excesses due to declared medical conditions or dangerous activities).

Does your winter sports cover include off piste skiing?

All Insure and Go winter sports travel insurance policies cover off-piste skiing as well as off-piste snowboarding.

What is the maximum age you can insure up to?

We can insure anyone up to and including the age of 75. However once you have reached 66 the maximum you can be covered for on any one trip is 31 days.

What is the maximum amount of time I can travel for on my annual policy?

Annual multi trip policies give you cover to travel as many times as you like during any one period of insurance, as long as no single trip lasts longer than 45 days (31 days if aged 66 and over). Under the gold or platinum cover options, the maximum length of a single trip is increased to 90 days if aged under 66.

Does my annual policy cover me for skiing?

Yes, our annual multi trip policies include 17 days free cover for winter sports or 24 days free winter sports insurance cover if the Gold or Platinum cover has been arranged.

Am I covered for trips within the UK?

Cover is provided for holidays within the country in which you reside if you have booked accommodation for two or more nights.