Over the past 20+ years, we’ve been trusted by millions of travellers and recognised by independent experts for the quality, reliability and flexibility of our travel insurance. From industry awards to top ratings, it’s all part of why so many choose InsureandGo when it matters most.
Defaqto 5-star rated
Trusted. Tried. Top-rated. We’re proud to say that our Gold and Black travel insurance policies have earned a 5 Star Rating from Defaqto – one of the UK’s most respected independent financial information experts.
What does this mean?
It means these policies offer a comprehensive range of features and benefits, standing out as some of the best in the market. Their ratings aren’t paid for – they’re earned. And that makes a 5 Star Rating something worth shouting about!
See our rated policies:
- Black – Up to £10,000 cancellation, unlimited medical cover
- Gold – Up to £7,500 cancellation, £15 million medical cover
- Silver – Mid-level cover with £5,000 cancellation
- Budget – Great for price-conscious travellers, with essential cover
Which? Best Buy
Our Gold and Black policies have earned the prestigious Which? Best Buy. This is reserved only for travel insurance products that demonstrate exceptional cover, value, and reliability.
That means independent experts have put our policies through their paces and decided they’re among the best you can buy.
Why does this matter?
Which? is the UK’s largest independent consumer body, and their Best Buy endorsements are only awarded to products that deliver outstanding quality, value, and reliability in real-world testing. There’s no sponsorship and no bias. Just rigorous research by a team that always puts consumers first.
Receiving a Which? Best Buy means we’re among the top-rated travel insurance policies in the country. It’s a recognition that we’re genuinely proud of.
Customer Champion of the Year – Silver Winner
We’re thrilled to have been named Silver Winner for Customer Champion of the Year at the Insurance Times Awards 2023. It’s an honour that recognises insurers who go above and beyond for their customers.
This award means a lot to us. Although cover levels and claims stats are important, what truly matters is how we treat people before, during, and after their trip.
From helping travellers mid-crisis to simplifying small but stressful situations (like missing luggage or stolen phones), our team’s goal is simple: be the kind of support you’d want if it were your own family abroad.
What helped us win?
- A focus on human-first customer service
- Constantly improving based on real traveller feedback
- Making claims and policy support as easy and stress-free as possible
So yes, we’re proud of the trophy. But we’re even prouder of the trust our travellers place in us every day.
You’re in award-winning hands
Every accolade we receive reflects our mission: to make great travel insurance simple and accessible.
We’re here for every kind of trip, and every kind of traveller. So whether you’re jetting off on a dream holiday or just ticking off a weekend escape, travel with the peace of mind that comes with award-winning cover.