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Cookie policy

The kind of cookies we're talking about here aren't as tasty as they sound. They actually let websites store information on your computer for a variety of purposes.

For example, when you login to a website and tick the ‘Remember me' button, a cookie is used to temporarily store your login details for the next time you visit that website. When you visit a shopping website and add something to your basket, a cookie is used to save your items there until you're ready to buy.

Cookies are also used for other purposes, such as to help companies see how many people visit their website and how they got there.

We use cookies to help us improve your experience as you use our website. We gather this general information by using a number of cookies. When a cookie is used, it will be downloaded and stored on your device. Cookies contain general information, and won’t be used to identify you personally.

We use the following types of cookie:

  • Strictly-necessary cookies - These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or use pay online.
  • Analytical/performance cookies - These cookies allow us to recognise and count the number of visitors to our website, and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by making sure users are finding what the're looking for.
  • Functionality cookies - These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this 

You can find more information about the individual cookies we use and the purposes for which we use them here:

Cookie Name Purpose More information

Bing

muidb, _uetsid

We use Bing cookies to help us monitor the performance of our online adverts and for the purpose of retargeted advertising.

You can find information about the data Bing's cookies contain here.

Disqus

__jid, disqus_unique

We use Disqus to allow people to leave comments on our blog posts.

You can find information about the data Disqus's cookies contain here.

DoubleClick

NID, IDE

We use DoubleClick to help us monitor the performance of our online adverts and for the purpose of retargeted advertising.

This enables us to display adverts to people who've visited our website and then gone to another website without buying a policy.

You can find information about the data DoubleClick's cookies contain here.

Facebook

fr

We use Facebook cookies to monitor the performance of our online adverts and for the purpose of retargeted advertising.

You can find information about the data Facebook's cookies contain here.

Google AdWords

GWCC

We use Google AdWords cookies to help us monitor the performance of our online adverts and for the purpose of retargeted advertising.

You can find information about the data Google AdWords' cookies contain here.

Google Analytics

_ga, _gat, _gid, utma, utmc, utmz, utmt, utmb, _dc_gtm

We use Google Analytics to help us understand how people find and use our website.

You can find information about the data Google Analytics's cookies contain here.

LivePerson

LivePersonID, 22725166-SKEY, HumanClickSiteContai nerID_22725166, 22725166-VID, HumanClickKEY

We use LivePerson to enable people to chat to members of our customer services team.

You can find information about the data LivePerson's cookies contain here.

Pinterest

_pinterest_cm

We use Pinterest to allow visitors to our blog to share photos with their followers.

You can find information about the data Pinterest's cookies contain here.

SessionCam

sc.UserId, sc.ASP_NET_SESSIONID, sc.Status

We use SessionCam to record how our customers interact with our website, including mouse clicks, page movements, scrolling and any text typed into forms. We collect this information so we can improve the usability of our website.

The information collected and stored is used for aggregated and statistical reporting and is not shared with anybody else.

For security purposes, fields marked as sensitive won't be recorded or stored and will appear starred-out or masked in playback. Once data has been set to be masked, this will be encrypted at the point of recording and will never leave the user's browser.

You can find information about the data SessionCam's cookies contain here.

Yahoo!

B

We use Yahoo! cookies to help us monitor the performance of our online adverts and for the purpose of retargeted advertising.

You can find information about the data Yahoo!'s cookies contain here.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire in accordance with their specific provider terms.