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0800 072 6778
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Opening Times
Sales & Service
- Mon-Fri: 8:30am – 8pm
- Sat: 9am – 5:30pm
- Sun: 10am – 5pm
Live Chat
- Mon-Fri: 9am – 7pm
- Sat: 9am – 5:30pm
Existing Customers
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Live Chat
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Please note, we’re unable to amend policies via Chat.
New quote or renewal
Speak directly with our UK-based travel insurance specialists.
Claims and Emergency assistance
If you have a medical emergency whilst abroad, contact the 24-hour assistance team on +44 (0) 203 467 4122.
Customer Service Support
Live Chat
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Please note, we’re unable to amend policies via Chat.
Online self-service
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Update your marketing preferences and access your documents.
Help Centre & FAQs
Find more on our frequently asked questions
Call us
To make changes to your policy or to speak to a member of our team
Opening Hours
Mon–Fri 8:30am–8pm
Sat 9am–5:30pm
Sun 10am–5pm