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Travel advice

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    What to do if you’ve been mugged on holiday

    If you have travel insurance with us and you’ve been mugged or you’ve lost or had your money stolen while you’re on holiday, here’s what you should do: Get medical help if you’ve been injured If you need any medical attention, call our assistance line on +44 (0)207 748 0060 as soon as possible. Our team are available 24…

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    Paris terrorist attacks: What to do if you’re affected

    On the evening of the 13th November 2015, the Foreign, Commonwealth and Development Office (FCDO) changed their advice regarding France‎, ‎following the terrorist attacks in Paris. Paris is currently locked down and Disneyland Paris has been closed. If you’re currently in France, please contact your holiday company as soon as possible as they should be able…

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    Plane crash in Sharm el-Sheikh: What to do if you’re affected

    On the evening of the 4th November 2015, the Foreign, Commonwealth and Development Office (FCDO) changed their advice regarding Egypt, following the possibility that the plane crash last week in Egypt was caused by a bomb/missile, insinuating that there is significant evidence that this may have been a terrorist issue. They are now advising against all but…

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    Terrorist attack in Tunisia: What to do if you’re affected

    On the 9th July 2015, the Foreign, Commonwealth and Development Office (FCDO) changed their advice regarding Tunisia, following the possibility of a further attack. They are now advising against all but essential travel to the entire country, and are urging any Brits currently there to come home. If you’re currently in Tunisia, please contact your holiday…