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Are you going to the USA?

The USA has long been one of the safest and most popular holiday destinations for UK travellers, but just like anywhere else in the world, there’s always the chance that something unfortunate could happen. You’ll need to take out travel insurance to cover as many eventualities as you can.

If you’re looking to buy travel insurance for a trip to the States, you can buy online using the form above or by calling us on +44 (0)330 400 1383.

But now that you’ve got insurance to cover you, what else should you know?

Below you’ll find a list of the most important information you’ll need if something does go wrong. From contact details for the British Embassy and Consulates to some information on America’s notoriously expensive healthcare system, you’ll find everything you need to cope while you’re abroad.

What are the emergency numbers?

You should call 911 in an emergency. You can use this number to request assistance from all emergency services, including the police, the fire department or an ambulance.

What if I have to go to hospital in the USA?

Medical costs in the USA are famously expensive. Most hospitals are large and privately run. If your medical emergency isn’t serious enough to warrant a visit to the hospital, you may be able to contact the hospital and ask for a local physician, which may offer cheaper treatment.

If a hospital discovers you have no insurance, they may transfer you to a welfare hospital if one is nearby – there aren’t many available, however, especially in more rural areas, and may have very long waiting times. For more information on medical travel insurance visit our page, or contact us either online through our contact form or on the phone on +44 (0)330 400 1383.

What are crime rates like in the USA?

The USA is a safe country to visit, but the inner cities have the same dangers as in other countries. Crime can be a reality in these areas, especially at night, so take precautions to protect yourself against theft or other criminal activity. The USA has a relatively high rate of violent crime in the states bordering Mexico – Arizona, California, New Mexico and Texas.

Who do I call if I’ve been a victim of crime?

You can call 911 to report a crime or request emergency assistance. There may also be a local police presence.

Are there any special restrictions on entering the USA?

The USA recently brought in new rules which ban people without biometric passports from entering the country. The rules came into force on the 1st April 2016, but didn't get much coverage until later. You can find out more about this from the Foreign and Commonwealth Office.

Do I need any vaccinations before I travel?

You don’t usually require vaccinations to travel to the USA, but check here for more information:www.netdoctor.co.uk/travel/north_america/usa.shtml

What if I need to get legal help while in the USA?

You should contact the British Embassy or the nearest Consulate if you need to find legal help while travelling in the States. Although they cannot provide a lawyer or give you legal advice, they can give you details and help you find a local lawyer who may be able to provide legal assistance.

How do I contact the British Embassy?

Embassies and consulates where British nationals can get access to essential services – including passport extensions and renewals, visa services, emergency travel documents and guides to the legal system – can be found in some of the major cities across the country, and they can be contacted on the phone from anywhere in the United States.

British Embassy Washington

3100 Massachusetts Avenue, NW
Washington DC 20008
USA
britishembassyenquiries@gmail.com
+1 202 588 6500
Public access is by appointment only

British Consulate General Atlanta

Georgia Pacific Center, Suite 3400
133 Peachtree Street, NE
Atlanta GA 30303
USA
+1 404 954 7700
Telephones are open from Monday to Friday, 9am to 4pm (except public holidays)
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General Boston

One Broadway
Cambridge MA 02142
USA
+1 617 245 4500
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General Chicago

625 N Michigan Avenue, Suite 2200
Chicago IL 60611
USA
+1 312 970 3800
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General Denver

World Trade Centre Tower
1625 Broadway, Suite 720
Denver CO 80202
USA
+1 303 592 5200
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General Houston

Wells Fargo Plaza
1000 Louisiana, Suite 1900
Houston TX 77002
USA
+1 713 659 6270
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General Los Angeles

2029 Century Park East, Suite 1350
Los Angeles CA 90067
USA
+1 310 789 0031
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General Miami

1001 Brickell Bay Drive
Miami FL 33131
USA
+1 305 400 6400 or +1 407 254 3300
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General New York

845 Third Avenue
New York NY 10022
USA
+1 212 745 0200
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours
Public access is by appointment only

British Consulate General San Francisco

1 Sansome Street, Suite 850
San Francisco CA 94104
USA
+1 415 617 1300
Telephones are open from Monday to Friday, 9am to 4pm except public holidays
Emergency Consular Service for British nationals is available out of hours.
Public access is by appointment only

And importantly – who do I contact about my travel insurance while in America?

Anything can happen while you’re abroad, and we know that your plans might change. If you need to contact us about your travel insurance – if you want to extend your stay or you just have a question – you can contact our customer services team on +44 (0)330 400 1383 or you can start a live chat (just look for the ‘Chat live’ button above). Our lines are open Monday to Friday from 8am to 10pm, and Saturday, Sunday and bank holidays from 9am to 5.30pm.

If things have gone askew and you need to make a claim while you’re abroad, you can drop us an email on claims@insureandgo.com or call us on +44 (0)330 400 1235)

InsureandGo customers have rated our customer service on average / 100 based on reviews.

We can cover your kids for free!

If you’re going away with your children, we can cover them on your policy at no extra charge, whether you buy an annual policy or single trip cover.

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+44 (0)207 748 0060

Customer services
+44 (0)207 748 8593

We do pet insurance now too

So if you've got a cat, dog or rabbit that needs insuring, get them covered today.

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