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Just like anywhere else in the world, you need travel insurance if you’re travelling to Portugal. No matter how familiar a country might be, you can’t plan for every little mishap that might end up costing you dearly without insurance.
If you still need travel insurance for a trip to Portugal, you can buy online using the quote engine above or by giving us a call on 0330 400 1383
Once you’ve got your travel insurance, what else do you need to know?
From information about emergency services to local crime statistics, below you’ll find a snapshot of things you might need to know to minimise the stress if something does go awry while you’re in Portugal.
The national emergency number is 112. You can ring this number for all emergency services, including medical, police and fire rescue services. It’s free to call, and can even be dialled if you have no SIM card in your phone, or if you have no signal. There’s also a 24/7 health line available for medical advice: +351 80 824 24 24.
Hospitals in Portugal deal with serious medical situations – there are local health centres for less serious complaints. If you need an ambulance, you can ask for one from the emergency number (112). Note, though, that while the Portuguese public healthcare system is similar to our NHS, you may still need to co-pay for elements such as scans, x-rays and other tests. Private hospitals are available. If you need to contact us for emergency medical assistance while you’re abroad, you can reach us on +44 (0)207 748 0060.
Pharmacies are open weekdays and weekends, with some in the cities available 24/7. You may be able to get a discount with your EHIC card, varying between 15% and 90% depending on what drugs you want and how great your need for them is.
You don’t need vaccinations to visit Portugal.
Rates of violent crime are low in Portugal, but petty crime is fairly high. Pick pocketing and bag snatching are common in cities and in areas with lots of tourists. Compared to most places, though, Portugal is a relatively safe country to visit.
The police deal with stolen personal property, luggage or passports. The national emergency number is 112, but the direct phone number for the PSP (Policia de Seguranca Publica) or Public Security Police is +351 21 483 91 00. The National Guard is available on +351 21 460 38 50. The PSP is the main national police force, while the National Guard operates in rural areas where a PSP presence is not warranted.
There are a number of useful sites to help you find a Portuguese law firm online. Try www.legal500.com or www.martindale.com. The British Embassy can tell you where to make legal enquiries, but they don’t themselves provide legal advice.
There are embassies and consulates available in Lisbon and Portimão. The British Consulate offers an emergency travel documents service (which costs around €125) if your passport has been lost, damaged or stolen, while the British Embassy deals with all other issues relating to your rights as foreign national. Their address and contact details are:
Anything can happen while you’re abroad, and we know that your plans might change. If you need to contact us about your travel insurance – if you want to extend your stay or you just have a question – you can contact our customer services team on +44 (0)330 400 1383, or you can chat with us online. Our lines are open Monday to Friday 8am to 10pm, and Saturday and Sunday and bank holidays from 9am to 5.30pm.
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We can cover your kids for free!
If you’re going away with your children, we can cover them on your policy at no extra charge, whether you buy an annual policy or single trip cover.
We do pet insurance now too
So if you've got a cat, dog or rabbit that needs insuring, get them covered today.